THEN ASKS ME DO I HAVE A SCREEN SHOT OF THE WEBSITE. COMES BACK ON LINE MIND U 30 SEC LATER AND SAYS TEXHNICAL SAID THERE WASENT A ISSUE. 10 minutes later supervisor MARK 6132507 GETS ON THE LINE TELLS ME HE CHECKED AND THEY SHOWED NO FAILED PAYMENT ON LINE FOR MY ACCOUNT WHICH I NEVER SAID I HAD A FAILED PAYMENT I SAID THERE SYSTEM WOULD LET ME BY PHONE OR APP PAY MY 81 DOLLARS HE PROCEEDS TO SAY THAT HE WAS GONNA CALL TECHNICALL SUPPORT BECAUSE THEY DID UPDATING LAST WEEK HE WASENT AWARE OF A ISSUE LAST NIGHT. Sunday is my day off but I made sure to set a alarm to wake up 630 am to make sure I spoke with a cricket rep to tell them about the issue last night and pay my payment I talk to a rep she says I needed the whole 121 which is my whole bill so pretty much the 50 I paid for my badge pay they get to keep so I explain the issue and she tells me I need 121. june 8th I bought two cricket refill cards from Walmart proceeded to go on my app to pay my remainder and kept getting a message that the server was down so I went to my browser googled cricket wireless to get a message which I attached saying be back in a few hours they were doing maintenance so I proceeded to call and when I called same message they were doing maintenance and to try back the next morning 10am eastern time well I'm in arizona. I owed a remainder of 81 due by midnight june 8th. He was right thete I am very familiar wirh he.in the past he had helped me.I am very upset.The blk male employee will not stop talking.he goes on about nd on. We start to go back and firth iin an argument.I ask to speak with tge manager.
He said that I need to oay $19.99 in order to correct my phone.No I do not.please help me to delete files or shiw me my storage so can delete. This hapoened around 2:15 pm.I am a middle aged black women wearing an orange hat and I gave a big golden cross around my neck! I asked the sakes assicuate ud hw coukd fix my shoukd have been very quick and .he goes on and on about every cell phone company is telling pp that they need more services. A messagw that said delete files shows up.I cant find my File icon.
My cell phone LG kept on popping up a messagw that said Internal Storage Problem. Frazier, I liv5 minutes away from the store. I shop at the Cricket Wireless in Philadelphia, Pa. They also said that I could not go to another cricket location or return that phone with them because that 7 day grace period was expired from from the 1st samsung phone I purchased the first time. Now I have a cheep phone that is even worse than the other phone. Then one employee said oh this new Nokia 3.1C phone is what you need. They were not nice and kept following me around the whole time I was looking at phones and would not assist me in questions I asked and just told me to look at the specs on the phones and basically their all the same unless I buy a 900.00 dollar phone. I could only get another phone in that store to replace it with. I did not like the phone and I wanted my money back and order a phone somewhere else but every employee at that location told me I could not get a refund for the phone on 6/27/19. The volume quit working and the phone had an image problem. I switched from At&T for a more affordable plan. I am complaining about the employees located at 5707 MacCorkle ave. Every time someone walked in I would say what happened to hola you only greeting people of hispanic descent. I purchased a temporary emergency phone that I needed asap. I am I stunned with this type of behavior from these employees. These sick millennials are out of control. To their astonishment they did not expect to hear me speak fluent English. I did why didn't you greet them like do greeted me? She said we can choose either word. Next couples that walked in were black then white. I said thats ridiculous, your are racially profiling, this is not Mexico, wS told by employee that she is not from Mexico.I said I don't care where you are from you know better than to profile me, was told they do this with every walk in. TheI was told they greet in both languages. I told her why can't I just be greeted with a hello. One employee said Hola other employee said hello.Hola and helloe walked in they greeted as with hola and hello. I walked in with my 16 yo r I am Hispanic look Hispanic. I went to store corner Greens Road at I-45 N.